> For the complete documentation index, see [llms.txt](https://accreditron.gitbook.io/research/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://accreditron.gitbook.io/research/co-design/provider-co-design-workshop.md). # Provider Co-design Workshop 1 Providers designing a system that suits the sectors needs. **August 21, 2017** Co-sponsored by SSPA, we had a great turn out of six national social service providers and representatives from Ministry for Social Development. ## Agenda * Presentation of MSD Survey and Hui with 50 social service providers * Demonstration of current state of Accreditron * Facilitated design activities to prototype and develop ideas \~2 hours ## Insights Learned Insights were gathered based on information collected from the workshop. Below outlines the highest valued insights to the group. ### Privacy > Providers need to control their sharing settings, know who can see their information and why. ### Communication > Build relationship with one lead contact person, the assessor, via platform messages. ### Integrations > Ability to use Accreditron within current processes and have the ability to integrate with their current systems ### Contracts > Ability to show funders what services are funded by whom and to what extent. ### Accessibility > Providers stress it should be a free service, funded by government. ### Due-dilligence, RFP, and Contracting > Ability to use Accreditron for more than just the Accreditation Process. Accreditron should be able to send information for due-dilligence, RFP, and contracting processes. For example, when a provider is working on a proposal for funding. ## Outcome One of the activities in the co-design session was to draw the ideal system that fits their organisational needs. This is where the first mock-up and design for an inter-agency profile for born. ### Inter-agency Provider Profile Providers expressed the need to be able to show: * What services their organisation offers, even ones not funded by government. * Where their funding is coming from to show the full picture of how their services are funded. * Who their contacts are. * What processes their organisation go through.
![hand-drawn mockup](https://614023526-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LABb12fseSeXO__X9-X%2F-LALMnVGXOy00lTWVY3U%2F-LALPGz23NgQsG42L7Wf%2F1_BOffZsPIfaXNMr1AyLq-LA.jpeg?alt=media\&token=8baa093b-9b06-4524-a5d3-c8fd54df2f18) The Inter-agency Provider Profile was created to be a way for an organisation to share top level information about their organisation to authorised parties. Later iterations of the provider profile were testing with social service providers and the all-of-government co-design working group.