Our first research was focused on the problem space of social sector and government interactions. At the time of this research, Acceditron did not exist. This discovery research and corresponding insights lead to the validation and development of Accreditron.
Over 70 semi-structured interviews with Social Service Providers and Government staff were conducted over a six-week period. This started in late February of 2017.
Interviews were focused on gathering qualitative information and less focused on gathering quantitative information. Thematic analysis was conducted to discover common insights.